Shipping policy
Shipping Policy – Kaynoda Co. (Pty) Ltd
1. Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
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2. Delivery Times
Estimated delivery times:
- South Africa: 15–20 business days
- International: 1-7 business days
Delivery times may vary depending on supplier location and demand.
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3. Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.
We may offer free shipping promotions from time to time.
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4. Tracking Orders
Once your order has been shipped, you will receive a tracking number via email.
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5. Delays
We are not responsible for delays caused by:
- Courier companies
- Customs processing
- High demand periods
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6. Incorrect Address
Customers must ensure their shipping details are correct. We are not responsible for lost orders due to incorrect addresses.
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7. Lost or Stolen Packages
Kaynoda Co. is not liable for lost or stolen packages confirmed as delivered.
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8. Contact Information
Email: info@kaynoda.co.za